Full self-paced online course with lecture videos, eManual, worksheets with sample answers
BONUS: Email consultation with LJMB’s CEO & Chief Trainer, Louie Banta
What’s In It For You? |
Build the capability & confidence to deal with complex situations, identify root causes of problems, make timely and sound decisions and anticipate and address risks! Use an easy-to-apply structured process that will make you a master in solving problems and making decisions! |
This Course is Best For |
Anyone who is in charge of or involved in solving problems and making decisions/ recommendations. Anyone in a supervisory or managerial role. |
Completion Time |
Maximum of 2 hours |
Course Access |
Up to 3 Years from course purchase |
Welcome to LJMB Online! Your Award-winning L&D Partner in the Philippines!
A Message From Your Instructor
Our SUGGESTIONS for Successful COURSE Completion + Troubleshooting Tips!
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Download Your Course Files
FREEBIE: Sample Completed Activity Worksheets
Lecture Videos: Guide Instructions
Introduction: Understanding the Skill of PSDM
FREE PREVIEW5 Truths About PSDM
1: PSDM is a Personal Activity
2: PSDM Requires the Right Attitude
3: PSDM is an Organizational Activity
4: PSDM is a Thinking Skill
5: PSDM Skills Empower People
Recap: Understanding the Skill of PSDM
Introduction: The 5 Mindsets
5 Mindsets for a Successful PSDM
Mindset 1: Welcome Problems!
Mindset 2: Macro-thinking
Check-in Question
Mindset 3: MONEY is NOT the ONLY SOLUTION
Mindset 4: Rational/ Objective Step-by-step Process
Mindset 5: 3Ps - Prepare, Plan, & Prevent
Recap: The 5 Mindsets
Chapter Quiz
The 2 Types of Thinking
Creative Thinking vs. Critical Thinking
Review: 2 Types of Thinking
Check-in Question
Traffic Light Analogy
Chapter Quiz
Overview of the SA-PA-DA-PPA Framework
Situational Analysis (SA)
Problem Analysis (PA), Decision Analysis (DA), & Potential Problem Analysis (PPA)
Recap: Overview of the SAPADAPPA Framework
Chapter Quiz
Situation Analysis: Prioritizing Concerns & Identifying Next Level Analysis
Step 1: LIST DOWN the Specific Concern
Step 2: IDENTIFY the Details of the Concern
Step 3: PRIORITIZE the CONCERNS
Step 4: Identify How to ANALYZE the Concern
Step 5: PERFORM Containment Action
Recap: Situation Analysis
For Better Understanding and Appreciation of the SA steps...
Chapter Quiz
Problem Analysis: Finding the Root Cause
Step 1: IDENTIFY the Problem Statement
Step 2: DETERMINE Root Causes Using the 5 Whys Technique
Step 3: VALIDATING the Identified Root Causes
For Better Understanding and Appreciation of the PA steps...
Chapter Quiz
Decision Analysis: Choosing the Best Possible Option
Step 1: CLARIFYING the Decision
Step 2: COME UP with Your SOLUTION Options
Step 3: DEVELOP Your DECISION MAKING CRITERIA
The ECTEA Criteria + Decision Analysis Form
Recap: Decision Analysis
For Better Understanding and Appreciation of the DA steps...
Chapter Quiz
Potential Problem Analysis: Preventing & Correcting Potential Threats
Step 1: LIST DOWN the Potential Problems
Step 2: DETERMINE the Possible Causes of Each Potential Problem
Step 3: IDENTIFY Preventive Actions
Step 4: PREPARE Contingency/ Corrective Actions
For Better Understanding and Appreciation of the PPA steps...
Chapter Quiz
Make SAPADAPPA (PSDM) a daily habit!
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